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When you arrive, our team will welcome you to our office and have you
complete some necessary forms with them. Next, one of our team members will take you on a
tour of the office so you can become better acquainted with our facility. As a new guest in
our office we like to get to know you a better, so one of our team members will sit down
with you to review our acquaintance form. After that Dr. McCoy will be introduced to you,
assess your health history,discuss any concerns and complete any xrays needed for further
diagnosis. Your personal thoughts should be shared at this time so he can understand your
expectations. He will explain his philosophy of comprehensive patient care and take you on
a tour of your mouth using an intra-oral live camera so that you can see what the doctor
sees. This camera also magnifies the image 25x so that fine details that may have never
been seen before can be evaluated. After Dr. McCoy shares his findings with you, the
appropriate appointments can be reserved. And to create better clarity with our patients,
one of our team members will review a closing packet of information. In this packet we hope
to answer most of your questions or concerns, plus it is yours to keep to show your family
and friends.
Dr. McCoy will perform a "Ten Point Assessment" to discover any signs of instability concerning
your oral pathology, appearance or function.You will be informed about your
dental problems so that you understand their complexity and the treatment options. You and the
doctor will decide on an effective treatment approach to meet your needs. Insurance and
financial matters will also be clarified and arranged with a team member before treatment.
- TMJ pain, clicking or limited motion (TMJ Dysfunction)
- Chewing muscle tightness or fatigue (TMJ Dysfunction)
- Dental caries (Decay)
- Percussion or thermal sensitivity in teeth (Many possibilities)
- Bleeding Gums, Recession and Pocketing (Periodontal Disease)
- Fractured teeth or defective fillings (Weakened Teeth)
- Soft Tissue Abnormalities/Oral Cancer Screening
- Tooth Wear (Harmful Biting Forces applied to affected teeth)
- Malaligned Teeth (Orthodontic concerns)
- Any cosmetic concerns you may have about your smile
Eventhough this is not the ideal way to introduce a patient to our dental family, emergency
circumstances do arise that require attention. An emergency is an issue that requires immediate
attention. We do set aside emergency time in our daily schedule. If you have an emergency
situation during our regularly scheduled office hours, please call us as soon as possible so
we can relieve your discomfort. If it isn't during normal business hours, please leave a
message on our business phone extention 12 and then call the emergency contact number provided.
Please remember, most uncomfortable emergency treament can usually be avoided with regular
dental care visits. If you are a new patient that is seen during non-business hours,
please come prepared to pay in full for services received. Since you weren't a patient
of record prior to this visit and there will be no administrative staff present to assist
you with insurance matters this policy is a necessity. We accept cash, Visa, Mastercard,
Discover and American Express as forms of payment for new patient emergency visits. If you
have insurance, our administrative staff will contact you our next business day to get the
information and process your dental claim.
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